Privacy Policy

Last updated: April 2026

Sugi Tree Studio Inc. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect the following types of information:

Personal Information you provide:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely via third-party providers)

Automatically collected information:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and shopping experience
  • Send marketing emails (only if you opt in)
  • Prevent fraud and ensure security

3. Shopify + Third-Party Services

Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products.

Your data may be shared with trusted third parties such as:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping providers
  • Email marketing platforms
  • Analytics tools (e.g. Google Analytics)

These providers only use your data to perform services on our behalf.

We do not sell your personal information.

4. Cookies & Tracking

We use cookies to:

  • Keep items in your cart
  • Understand how you use our website
  • Improve performance and marketing

You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Your Rights

Depending on your location (including Canada, the U.S., and EU), you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion
  • Withdraw consent to marketing emails

To make a request, contact us at:
support@sugitreestudio.com

6. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill orders
  • Comply with legal and tax obligations
  • Resolve disputes

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Sugi Tree Studio Inc.
Toronto, Ontario, Canada
📧 support@sugitreestudio.com