Terms & Conditions
Effective Date: April 13, 2026
Welcome to Sugi Tree Studio Inc. (“we”, “us”, or “our”). By visiting or purchasing from our website, you agree to the following Terms & Conditions.
Please read these carefully before using our site.
1. Overview
This website is operated by Sugi Tree Studio Inc. By accessing our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms & Conditions, including any additional policies referenced herein.
We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.
2. Online Store Terms
You must be at least the age of majority in your province or state to use this site.
You agree not to use our products or website for any illegal or unauthorized purpose, including violating any applicable laws.
We reserve the right to refuse service to anyone at any time.
3. Products & Availability
All products are subject to availability. We reserve the right to:
- limit quantities
- discontinue products at any time
- update pricing without notice
We make every effort to display products accurately, but we cannot guarantee exact colour representation on all devices.
4. Orders & Payment
By placing an order, you agree that:
- all information provided is accurate and complete
- you are authorized to use the payment method
We reserve the right to cancel or refuse any order at our discretion, including suspected fraud or unauthorized activity.
5. Shipping & Delivery
Orders are processed within 3–5 business days unless otherwise stated.
Delivery times are estimates and may vary due to carrier delays or customs.
For international orders:
- duties, taxes, and import fees are the responsibility of the customer
- we are not responsible for delays caused by customs
6. Returns & Refunds
We accept returns within 30 days of purchase.
- return shipping costs are the responsibility of the customer
- items must be unused and in original condition
- refunds are issued once the item is received and inspected
We do not currently offer exchanges.
7. Product Use Disclaimer
Our products are intended for general wellness and lifestyle use.
By purchasing and using our products, you acknowledge that:
- you are responsible for proper and safe use
- Sugi Tree Studio Inc. is not liable for any injury, damage, or misuse
Always use products as intended.
8. Intellectual Property
All content on this site — including images, branding, product designs, and text — is the property of Sugi Tree Studio Inc. and may not be used without permission.
9. Limitation of Liability
To the fullest extent permitted by law, Sugi Tree Studio Inc. shall not be liable for any:
- indirect or incidental damages
- loss of data, profits, or business
- issues arising from use of our products or website
10. Third-Party Services
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products.
We may also use third-party tools or services, which are governed by their own terms.
11. Governing Law
These Terms & Conditions are governed by the laws of Ontario, Canada.
12. Contact Information
For any questions, please contact:
📧 support@sugitreestudio.com
13. Entire Agreement
These Terms & Conditions, along with our Privacy Policy and Shipping & Returns policy, constitute the entire agreement between you and Sugi Tree Studio Inc.